Refund Policy

Returns and Refunds


Since is offering non-tangible goods we DO NOT issue refunds once the order is accomplished and the product download link is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.

However, we realize that exceptional circumstance can take place with regard to the character of the product we supply. If you have any issues with the links to our products. Simply send an email to, fill out our contact form or call Ultra Gold Botanicals @720-466-3584.